Entrybound

Terms of Service

Last updated: October 2026

1. Acceptance of Terms; Use of Services

Patawa Software LLC, doing business as Entrybound ("Company," "we," "us," or "our"), provides a web-based visitor management platform, including an administrative dashboard, guest pre-registration, self-service kiosk applications, and badge printing capabilities (collectively, the "Service"). By accessing or using the Service, or participating in a free trial or pilot program, you ("Customer," "Organizer," or "you") agree to be bound by these Terms of Service ("Terms").

As an Organizer, you acknowledge that Entrybound operates solely as a software intermediary. We are not affiliated with your organization, your physical venue, or your visitors. We assume no liability regarding the physical visits managed through the Service or any disputes that arise between you and your visitors.

Geographic Restrictions & U.S. Use Only

The Service is controlled, operated, and hosted by Company from its facilities within the United States. The Service is intended solely for use by businesses, organizations, and visitors located within the United States. We make no representations or warranties that the Service is appropriate, compliant with local laws, or available for use in other locations or jurisdictions outside the United States. Accessing or using the Service from territories where its contents or functionality are illegal or strictly regulated is expressly prohibited. If you choose to access or use the Service from outside the United States, you do so at your own risk and are solely responsible for compliance with all applicable local laws and regulations.

2. Account Registration, Hardware & Accessibility

To use the Service, you must register for an account. You are solely responsible for maintaining the confidentiality of your account credentials.

  • Hardware & Network (BYOD): Entrybound is a web-based software service. You are solely responsible for procuring, configuring, maintaining, and securing all physical hardware (e.g., tablets, kiosks, badge printers) and network/internet connections required to access and operate the Service at your facility.
  • ADA & Physical Accessibility: Because Customer controls the physical hardware, Customer is solely responsible for the physical placement and operation of kiosks used to access the Service. Customer agrees to ensure that the physical deployment of hardware complies with the Americans with Disabilities Act (ADA) and any similar local, state, or federal accessibility laws.

3. Customer Data, Photo Capture, & Retention

  • Ownership: Customer retains all right, title, and interest in and to all text, images, logos, visitor logs, imported employee rosters, visitor photographs, and data submitted or captured through the Service ("Customer Data").
  • Data Processing Roles: To the extent Customer Data includes personal data subject to applicable data protection laws, Customer is the Data Controller (or Business) and Company acts strictly as the Data Processor (or Service Provider).
  • Photo Capture & Consent: If you utilize the Service's photo capture features, you represent and warrant that you have obtained all necessary notices and consents required by applicable privacy and biometric laws to capture and process visitor photographs.
  • Export & Retention: Customers may export visitor logs during an active subscription. Upon termination or cancellation of your account, you are solely responsible for exporting your Customer Data prior to the end of your billing cycle. We reserve the right to permanently delete all Customer Data thirty (30) days after the termination or expiration of your subscription.

4. Evacuation & Life Safety Disclaimer

The Service may provide a dashboard view of "currently checked-in" visitors. The Service is NOT intended to be a life-safety, emergency response, or official evacuation system. Because the Service relies on external internet connectivity, power grids, and third-party hardware, you acknowledge and agree that you must not rely solely on the Service for life safety, headcounts, or evacuation purposes in the event of an emergency, power outage, or network failure.

5. Visitor Waivers & Electronic Signatures

The Service may allow you to present custom legal waivers, NDAs, or agreements to visitors and collect electronic signatures. We provide this functionality as a software tool only and make no representations or warranties regarding the legal validity, enforceability, or compliance of any waiver or electronic signature in any jurisdiction. You are solely responsible for ensuring your documents are legally binding.

6. User Materials & Content Licensing

By uploading logos or custom documents ("User Materials"), you grant Entrybound a worldwide, royalty-free, non-exclusive license to host and display these materials strictly for the purpose of operating the Service for your organization. You represent that your User Materials do not infringe on the rights of any third party.

7. Acceptable Use, Conduct & Prohibited Data

You explicitly agree not to reverse engineer, extract the source code, resell, or distribute the Service outside your organization, or use bots and scrapers to extract data.

  • Prohibited Data: You shall not upload, submit, or process any highly regulated or sensitive personal information through the Service, including but not limited to: (i) Protected Health Information (PHI) subject to HIPAA or similar healthcare regulations; (ii) sensitive financial data, such as credit card numbers subject to PCI-DSS; (iii) Social Security numbers or government-issued identification numbers; or (iv) any data belonging to children under the age of 13 subject to COPPA.
  • Fair Use & Rate Limiting: The Service is subject to fair use limitations. We reserve the right to temporarily throttle, suspend, or rate-limit your account if your usage significantly exceeds the average usage of typical Entrybound customers, or if your usage degrades the performance of the Service for other tenants.

8. Subscriptions, Free Trials, Pilots & Payment

  • Free Trials & Pilots: We may offer free trials or discounted "Pilot" pricing tiers. We reserve the right to modify, cancel, or limit access to trials and pilot programs at any time without notice, except as described under Pilot Program below for Customers who have already enrolled.
  • Pilot Program: Customers who enroll in the Pilot program receive (a) discounted Pilot pricing on their first location, which continues for as long as that subscription remains continuously active, and (b) direct access to our founder and developer for questions and setup assistance for ninety (90) days from the date the Customer first signs up. Additional locations are billed at standard pricing. Pilot pricing ends if the subscription is cancelled, terminated, or expires, and is not restored if the Customer later resubscribes.
  • Billing: Access to the paid Service requires payment of recurring subscription fees. All payments and tax collection are processed by our third-party Merchant of Record, Lemon Squeezy. By subscribing, you agree to Lemon Squeezy's payment terms and authorize them to charge your provided payment method. Failure to maintain a valid payment method may result in account suspension.

9. Intellectual Property, Feedback & Marketing

Entrybound retains all right, title, and interest in the Service, including all software, designs, and original content. If you provide feedback or feature requests, you grant us the right to use and incorporate such feedback without compensation to you.

  • Reference Customer: You grant Entrybound the right to use your company name and logo as a reference for marketing or promotional purposes on our website and in other public communications. You may opt out of this at any time by emailing support@entrybound.com.

10. Release of Disputes

In the event of a dispute between you and one or more of your visitors, employees, or third parties, you release Patawa Software LLC from all claims, demands, and damages arising out of or connected with such disputes.

11. Disclaimer of Warranties (No SLA)

THE SERVICE IS PROVIDED ON A "BEST EFFORT," "AS IS," AND "AS AVAILABLE" BASIS. PATAWA SOFTWARE LLC EXPLICITLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT OFFER ANY SERVICE LEVEL AGREEMENTS (SLAs) OR UPTIME GUARANTEES. WE DO NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION, BE ERROR-FREE, OR BE COMPLETELY SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PATAWA SOFTWARE LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICE. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00 USD) OR THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SERVICE DURING THE ONE (1) MONTH IMMEDIATELY PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Patawa Software LLC and its affiliates from and against any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, your use of the Service for physical security/evacuation, or your violation of visitor privacy rights.

14. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

15. General Provisions

  • Governing Law: These Terms shall be governed by the laws of the State of Missouri, without regard to its conflict-of-law provisions. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Missouri.
  • Dispute Resolution: Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association. You waive the right to participate in a class action lawsuit.
  • Force Majeure: We shall not be liable for any failure to perform our obligations due to causes beyond our reasonable control (e.g., internet outages, acts of God).
  • Legal Notices: Please send any legal or copyright notices to: Patawa Software LLC (Email: support@entrybound.com).